Library FAQ

The most frequently asked questions about activities and services at the Colleyville Public Library.


Q: Where is the Library?
A:The Colleyville Library is located in the City Hall complex at 110 Main St, Colleyville, TX.

• Main: 817-503-1150
• Circulation: 817-503-1161
• Adult Reference: 817-503-1155
• Youth Services: 817-503-1154
• Library Director: 817-503-1153

Q: When is the Library open?
A:
Monday and Wednesday 10:00 am—6:00 pm
Tuesday and Thursday 10:00 am—8:00 pm
Friday10:00 am—5:00 pm
Saturday 10:00 am—3:00 pm
Sunday CLOSED

Q: Does the Library have story times for kids?
A: The library offers twelve-week story time sessions during the fall and spring. A seven week session is offered during the summer which begins in June. The fall session starts in September and the spring session starts in January. Registration is required for each program. Registration may be done online or in person, and you must be a library cardholder.  Colleyville residents will have first priority. Non-residents will be put on a waiting list and will be notified as soon as possible if room is available. Children may only be registered for one program. They must be the age of the story time on or before the first week of story time.

The following programs are currently offered at the library:

• Tiny Treasures (0-17 months)- This program lasts approximately 20 minutes and includes board books, rhymes, tickle games, singing, finger plays and more! PREREGISTRATION IS REQUIRED.
• Toddler Tales (18-36 months) -  This program lasts approximately 30 minutes and includes a story, finger plays, rhymes, music, activities, and play time. PREREGISTRATION IS REQUIRED.
• Especially for 3s (age 3 only)- This program lasts approximately 45 minutes and includes stories, finger plays, rhymes, active songs, fun activities, and a simple craft. PREREGISTRATION IS REQUIRED.
• Preschool Story Time (ages 4 & 5)- This program lasts one hour and includes stories, songs, finger plays, rhymes, fun activities, a short video, and special crafts. PREREGISTRATION IS REQUIRED.
• Shake, Rattle, and Read(ages 3-5)- This is a structured program designed to incorporate movement, exercise, and music to encourage the fun of healthy living for preschoolers. REGISTRATION IS REQUIRED.
• Snacks and Stories (K – 3^rd grade) – This one-hour story time for school-aged children features snacks, stories, a short video, and craft activities. PREREGISTRATION IS REQUIRED.
• Adventure Kidz (3rd - 5th grade) - This two-hour program features captivating tales, tasty snacks and book-based games and art projects. PREREGISTRATION IS REQUIRED.
• Friday Bounce Time (ages 3 & under only) -  This one-hour unstructured play time features a play area and music for your little one. Caregiver participation is required. NO PREREGISTRATION.
  

Q: Can I search the Library’s catalog from the World Wide Web?
A: Yes you may. Click on this link CPL Catalog to search our catalog.

Q: How do I get a library card?
A: Colleyville residents may bring in a picture ID and proof of residence to the library to obtain a library card.

Q: What is the loan period for library materials?
A: Books may be checked out for 3 weeks and renewed up to five times if there are no holds for other patrons. Please note there are the following exceptions for loan periods: Magazines, Adult DVDs, Children’s DVDs, and Music CDs have a 7 day borrowing period.

Q: What are your fines on late materials?
A: An item carries a 25 cent per day overdue fee, except feature-length DVDs which carry a $1.00 per day overdue fee.

Q: What are your restrictions on borrowing?
A: If a person accrues $5.00 in fines, a restriction on borrowing privileges will be enforced.

Q: How do I renew an item?
A: Most items may be renewed in person, by calling the circulation department at (817) 503-1150, or on-line by using your patron library card number and (PIN).

Q: Do you have a limit on materials?
A: Yes, our limit is 40 items per card. Please note there is a limit of 10 for Music CDs, Adult Feature Length DVDs, Juvenile DVDs, Non-fiction DVDs and Juvenile Books with CDs.

Q: I lost my library card. What should I do?
A: Replacement library cards are issued to Colleyville resident patrons who bring in a picture I.D. and pay a replacement fee of $2.00.

Q: Do you have an Interlibrary Loan service?
A: Yes, Colleyville residents with a valid Colleyville Public Library card may request to borrow materials from the collections of other libraries nationwide. The lending library will set the loan length and due dates.  It takes anywhere from 4 days to 4 weeks to receive the item, with the majority of the items arriving in around 10 days.  A $2.00 charge will be assessed for items ordered that are not checked out. These requests can be made at the reference desk.

Q: Does the library have computers available for the public to use?
A: Colleyville Public Library has public access computers which may be used free of charge with a valid library card. The public access computers have Internet access, email and word processing capabilities.

Q: How do I renew items online?
A:  Click on: Renew materials then:

• Click on the My Account tab
• Enter your Patron / Alternate ID Number and PIN.  Your Patron / Alternate ID Number will be your library card number.  The PIN (Personal Identification Number) is a password you set up with the library staff in order to access your account from home.  If you did not set one up when you signed up for your library card, we can set one up for you.  It must be 4-8 characters: numbers, letters, or a combination of both. If you set one up, but do not remember it, we can reset it for you. Please call the library at (817) 503-1161 for more information on resetting your PIN.
• When you log in, you will see your account information and the items you have checked out
• Select the item(s) you wish to renew by clicking the box next to the item(s)
• Click on Renew Checked Items
• Note the new due date next to the items.

You will not be allowed to renew items if the item is on hold for other patrons or if fines on your account exceed $5.00.

Q: How can I reserve a title online?
A:   Search for the items you wish to place on hold.  Once you find a title you wish to reserve:

• Click on the title
• Click on the PLACE HOLD button under the item
• Under “Please enter the following information,” enter your Patron / Alternate ID Number and PIN number (Your Patron / Alternate ID Number will be your library card number.  Your PIN number is a 4-8 character password you set up with library staff)
• Click on Submit Request. If the hold is placed, you will receive a confirmation screen that says “Your hold has been approved for:”

Q: What is a PIN?
A: A PIN (Personal Identification Number) is a password you set up with the library staff in order to access your account from home.

If you did not set one up when you signed up for your library card, you can set one up by coming into the library or calling the library at 817.503.1161 for other options.  PINs cannot be set up or reset over the phone. It must be 4-8 characters: numbers, letters, or a combination of both.

If you set one up, but do not remember it, we can reset it for you. Please call the library for more information.