How to Register a Complaint

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Procedures for Filing a Nuisance Complaint

To report a possible code violation, call 817.503.1268 and give the information to the operator or voicemail system, or you can simply submit a Citizen Request.

Life-safety issues are typically inspected the same day. Non-life-safety complaints are inspected within two business days.

You may also send correspondence to:
Code Enforcement Department
City of Colleyville
5201 Riverwalk Dr.
Colleyville, TX 76034

Send an email to: kroby@colleyville.com

Most Common Complaints

Most common complaints are high grass and weed violations, junked vehicles, home-based businesses, and unpleasant premises and debris.

High Grass and Weed Violations

It is a violation of City ordinance to allow grass or weeds to exceed eight inches in height. A property owner who fails to comply with a request from the Code Enforcement Department is subject to having their property mowed by a City-hired contractor and the costs of the mowing charged against the property.

Junked Vehicles

Parking a junked motor vehicle in public view is a violation of City ordinance. The definition of a junked vehicle is as follows: "Junked Vehicle" shall mean a vehicle that is self-propelled and inoperable and that does not have lawfully affixed to it either an unexpired license plate or a valid motor vehicle inspection certificate, or is wrecked, dismantled, partially dismantled, or discarded, or has remained inoperable for more than 30 consecutive days.

Home Based Businesses

The Colleyville Land Development Code contains zoning regulations that place restrictions on most home based business activities within a residential occupancy. However, some home based businesses are allowed, provided they are not a nuisance within a residential neighborhood.

Home based business uses and activities shall be limited to the following: seamstress; accounting; bookkeeping and tax services; notary public; insurance and real estate; cosmetics and household sundries; private educational, music and dance tutoring; arts, crafts and home hobby shops; garage, yard and patio sales of short temporary duration; mail order brokerage; and other similar activities -- but excluding medical and law offices, beauty shops, pet grooming services, kennels and other such activities.

Unpleasant Premises and Debris

Property owners or tenants who fail to maintain a clean premises can be fined up to $2,000 per municipal court citation. The Code Enforcement Officer is authorized to issue a citation for each day the violation exists. Generally, these regulations prohibit the accumulation of garbage or junk and debris on public or private property.