City of Colleyville - Electric Deregulation

Electric Deregulation

You have the power of choice. You can now select a new company from which to buy electricity, choose a new company to save money on electricity, or even buy power produced from renewable resources.

Consumer Protection

All Retail Electric Providers (REPs) must adhere to the PUC’s rules and regulations designed to protect you against fraudulent, unfair, misleading, discriminatory or anti-competitive practices.

Power Outages

Oncor (formerly TXU Electric & Gas) is a major transmission and distribution utility energy delivery company operating within the City of Colleyville. Oncor constructs, operates, and maintains the wires infrastructure that moves electricity around its service area on behalf of the retail electric providers that sell it. Tri-County Electric Cooperative also operates within the City of Colleyville.

If you experience an emergency or power outage, you may:

Call your REP who may handle your call, or may refer you to the appropriate energy delivery company; or
Call the number printed on your most recent utility bill.

If you have an emergency such as a structure fire or "wires down" Please call 911.

You can find more information on these topics on the PUC’s electricity deregulation website: www.powertochoose.org or call 1-866-797-4839

Additional information can be found on the PUC’s website: www.puc.state.tx.us.

Underground Lines Locates

To ensure public safety State law requires that consumers call a statewide notification number before digging. For underground lines locates call 1-800-344-8377 (DIG-TESS).

Friday, July 25, 2008